change term length.md
How Can I Change My Term Length?
If you have an existing Guaranteed Commitment with a 30-day term and are confident in your workload's stability, you can convert it to a 1-year term to significantly reduce your monthly premium and increase your net savings.
Why Convert to a Longer Term?
Longer term lengths result in lower premiums and higher net savings rates. This is because Archera assumes less risk with a longer commitment period, allowing us to pass those savings on to you.
For example, a commitment generating $980 in monthly savings at the 30-day term could generate approximately $1,471 in monthly savings at the 1-year term.
How to Request a Term Change
Contact your Archera account team directly, via in-app chat, or via support@archera.ai with the following information:
Customer Account Name: Your full account name as it appears in Archera (e.g., "Company Name c/o Partner Name")
Commitment IDs: The specific commitments you want to convert. You can find the Commitment ID by:
- Navigating to your Commitment Inventory
- Clicking on the commitment row
- Viewing the Commitment ID in the popup tooltip or Commitment Details page
Important Considerations
One-time conversion: Converting from 30-day to 1-year is a one-time event. Once converted, the commitment cannot be changed back to a 30-day term.
Lock-in period resets: When you convert a commitment to a 1-year term, the 1-year lock-in period applies from the conversion date. This means that even if your 30-day commitment was already unlocked, it will return to "Locked" status until it reaches the 1-year anniversary of the conversion.
Moneyback guarantee still applies: After the 1-year lock-in period, Archera's moneyback guarantee continues to protect you. You can resell the commitment or receive rebates for any underutilization for the remainder of the underlying 3-year commitment term.
When Should You Convert?
Consider converting to a 1-year term when:
- You have stable, predictable infrastructure with consistent usage patterns
- Your workload has been running successfully for several weeks or months
- You don't anticipate major architectural changes in the next 12 months
- You want to maximize your savings rate while maintaining flexibility after the initial year
If you're uncertain about your infrastructure needs, the 30-day term provides maximum flexibility with the ability to return commitments after just 30 days.